Academic Registry Services

Replacement certificates awarded 1993 or later.

Any certificate issued by Nottingham Trent University as proof of the conferment of an award, is a unique and valuable document that should be carefully preserved by its recipient.

The University will not issue additional copies or duplicates to any applicant holding an original certificate and reserves the right not to issue a replacement.

Where a certificate has been lost Replacement certificates have precisely the same standing as the original that they replace and are produced in the certificate design currently in use.

Where a certificate has been damaged The applicant must return the damaged certificate to the University prior to a replacement certificate being issued.

Charges The Cost of a replacement certificate is £50. For UK addresses, certificates will be sent via Royal Mail Special Delivery at an additional cost of £7. For overseas addresses, certificates will be sent via DHL Courier Service at an additional cost of £20. Both delivery services offer a tracking service and must be signed for upon receipt. Please note that due to the importance of the document, we are no longer offering standard post as a delivery option. 

Your certificate will be with you within 15 working days.

Further enquiries should be directed to the Graduation Team: [email protected]

NTU will close on Friday 20 December 2024 for the winter break.

NTU will fully open services again from Monday 6 January 2025.

Any items purchased after the Friday 20 December 2024 will be processed from Monday 6 January 2025.

All purchases will be sent to your email indicated in the order via a PDF attachment.  

Please do not purchase any additional postage with any verification letter order.

A formal letter of verification from the University confirming the dates you attended, course studied and any qualification/s achieved.

We aim to respond to your request within 5 working days.   

Collaborative partners 

If you were, or currently are a student at one of our UK partner institutions, please contact the following departments to request a verification letter:

• UK Validation Service partners = CADQ

Please note that there are administrative charges attached to the production of Verification Letters: these charges are detailed below. 

Whilst we will endeavour to provide full and accurate information in completing your letter, these charges will not be reimbursed in the event that your record cannot be located. Please also note that for the purposes of providing an Academic Reference, NTU is obliged to include your qualification, and (where applicable) its full classification.

Please Note the Following:

·       Current student requests (we do not create verification letters for current students as they have no award to verify and they can get a letter confirming their student status from their School).

Furter enquiries should be directed to the Student Records Team: [email protected]